Customer Service

Feedback

Dear Customer,

 

We at NFH ensure that you will reach to the highest satisfaction level by providing you utmost possible standards of services. Your feedback is important to us; we want to hear from you whether positively or negatively.

 

If you have any suggestion that you feel would improve our service standards, please feel free contacting us or if you feel dissatisfied with us in any way, please inform us so that we could address the issues so as to serve you better in the future.

 

To contact the Customer Complaint’s Officer, Please call: 17407407 or email to This email address is being protected from spambots. You need JavaScript enabled to view it. or fill in a customer suggestion and complaint form and drop it into suggestion and complaint box at any of our branches.

 

We welcome your suggestions and complaints to enable us to enhance our quality of services and meet your expectations.  Please fill the below form and we will get back to you as soon as possible.

Please fill in the form below





Please Note:

  • The information provided herein is strictly confidential and will be acknowledged within five working days of receipt.
  • Your form will be reviewed carefully, in which, a full written response within four weeks would be provided on how we propose to resolve the issue.
  • You may follow the matter further with our Customer Complaint’s Officer on: 17407407 or email to: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • If you are not still satisfied with our treatment to the situation, you may refer the matter to the Compliance Directorate at Central Bank of Bahrain.